Service agreement
Terms in plain English.
Last updated May 26, 2026.
Who we are
What we offer
- A free website preview, generated for your business based on public information.
- If you like it, three subscription tiers (Starter $29 / Standard $59 / Pro $99 per month).
- Hosting on Vercel + Cloudflare, SSL included, uptime monitoring, ongoing edits per your tier.
- You own your domain. We register it for you on your behalf if you don't already have one.
What we charge
Month-to-month subscriptions with no setup fee. Cancel any time from your portal, effective immediately. We don't run promotions that auto-upgrade your tier. Any pricing change to your tier requires you to actively confirm it in writing.
Refund policy. Because the service is month-to-month, we do not pro-rate refunds for the current billing month after a cancellation. Your site remains live for the days you've already paid for, then comes down at the end of the billing month. If we screw something up and a refund is the right resolution, email us; we'd rather make it right than win a chargeback dispute.
Your content + your domain
Your business name, logo, photos, copy, and customer leads are yours. We never resell them. We don't lock you in. If you cancel, you keep your domain (we transfer the registration to whatever registrar you point us at) and we hand over the latest SiteContent JSON on request.
What we don't do
- No long-term contracts.
- No spam. We email you only about your account, your leads, and changes to your site.
- No autonomous phone outreach. Ever.
- No reselling your data, your photos, or your customer list.
When things break
We monitor uptime 24/7 and respond to outages within an hour. Service credits are available for any month where uptime falls below 99%, pro-rated against your subscription. Email ben@siteseeing.app for a credit; we don't make you fight a form.
What you promise us (your content)
When you give us photos, copy, logos, or any other content to put on your site, you promise that you have the right to use that content. If somebody sues us because your content infringes their copyright, trademark, or other rights, you agree to cover our reasonable legal costs in defending the claim. This is standard for any service that publishes content on behalf of a customer.
What we promise you (and what we cap)
We work hard, but we are a small business. We cannot promise the service is error-free or that your site will always be online (though we monitor + respond fast). If a court ever finds we owe you money for something that went wrong, our total liability is limited to the greater of $100 or the amount you paid us in the twelve months before the issue. We never owe you for indirect, consequential, or punitive damages (e.g., lost profits from missed leads during an outage). This cap is a normal part of doing business with any small SaaS provider; it's what lets us keep the price at $29 to $99 a month instead of charging like enterprise.
The service is provided "as is." We don't warrant that it will fit a particular purpose, or that the AI-generated copy is perfect for your brand. You always have the final say in what goes live on your site, and you agree to review your generated site before pointing your custom domain at it.
How we handle the leads your visitors send you
When a visitor fills out a contact form on your live site, the submission is forwarded immediately to your inbox via our email provider (Resend). By default we also delete the submission from our database within 7 days. This is intentional: the less data we hold, the less can ever go wrong. You still have every lead, in your own inbox, forever.
On the Pro tier you can opt in to keeping leads in your portal inbox for as long as you stay subscribed. Opt in from /portal/settings. Whether you opt in or not, we never read, analyze, or sell your leads. They are yours.
We don't accept file uploads from you (photos, PDFs, etc.) in V1. Your site uses public photos already linked to your Google Business Profile, plus royalty-free stock. This keeps the copyright + content-liability surface at zero.
Disputes, class actions, and how we settle disagreements
If a dispute comes up, we both agree to:
- Try to resolve it directly first. Email ben@siteseeing.app with the problem. We will reply within 7 days.
- If that doesn't work, either of us can take it to the New Jersey state courts. We don't force arbitration.
- You and we both waive the right to participate in a class action against the other. Any claim must be brought individually. This is standard for SaaS and reflects that we're a one-person business that can't realistically defend a class action.
New Jersey law governs this agreement.
If something is unenforceable
If a court decides any part of these terms can't be enforced, the rest still applies. We won't lose the whole agreement over one paragraph.
If something is out of our control
We're not liable for failures caused by things we can't control: internet outages, natural disasters, government action, third-party provider failures (Vercel, Supabase, Cloudflare, Stripe going down). We'll work to restore service as fast as anyone reasonably could.
The whole agreement
This page, plus the Privacy Policy, plus your Stripe Checkout acceptance, IS the agreement between us. No verbal promises, no side emails. If we change something meaningful, we notify you 30 days ahead.
Your data, your right to ask
You can ask us at any time to send you a copy of everything we have on you, or to delete it. Email ben@siteseeing.app with the subject "data request" and we'll reply within 7 days.
If you are a California resident, the same right applies under CCPA. We do not sell your personal information.
Disputes
We hope it never gets here. If it does, the laws of New Jersey, USA govern this agreement. Either side can take a dispute to the New Jersey courts. We won't force arbitration on a small business owner.
Changes
We may update these terms over time. If we change anything that affects your subscription, we'll email you at least 30 days before it takes effect. Continued use of your subscription after that 30 days means you accept the new terms; you can cancel any time before then with no penalty.
Questions? Just ask.